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Dashboard Overview

Your centralized operational view for monitoring store activity, orders, payments, fulfillment, and business performance.

What this is

The Trapyfy dashboard provides a centralized operational view of your store activity, orders, payments, fulfillment, customers, and performance metrics. Merchants use the dashboard to monitor daily operations, identify issues quickly, and track business performance in real time.

What merchants can monitor

The dashboard helps merchants monitor:

  • Active orders
  • Payment activity
  • Fulfillment progress
  • Customer activity
  • Product performance
  • Revenue trends
  • Operational alerts
  • Inventory visibility

Core dashboard sections

Orders

The orders section provides visibility into:

  • New orders
  • Processing orders
  • Completed orders
  • Failed or canceled orders
  • Fulfillment progress

Review order activity regularly to identify delays or operational issues.

Dashboard showing Total Orders (44), Total Revenue ($708.09), Revenue Growth Rate (285.35%), New Customers (89), Active Customers (93) KPI cards and a Revenue and Profit trend chart

Use the dashboard to monitor store performance, revenue, profit, margin, customer growth, and order activity.

Revenue and payments

The revenue section provides visibility into:

  • Completed payments
  • Payment volume
  • Settlement visibility
  • Transaction trends
  • Payment success rates

This helps merchants monitor overall business performance and payment health.

Dashboard orders table showing recent orders with Order Nro, User, Status (Paid, Completed, Pending payment, Cancelled), Total, and Date columns

Recent orders help merchants quickly monitor customer activity and order status from the dashboard. Detailed order management happens in the Orders module.

Customers

The customer section helps merchants understand:

  • Returning customers
  • Customer order behavior
  • Customer activity trends
  • Support-related activity

This can help identify high-value customers and operational friction points.

Supplier analytics

For merchants using dropshipping and shared products, the analytics section provides visibility into:

  • Supplier payables — the total amount owed to suppliers based on completed and pending supplier orders, calculated using transfer costs
  • Reseller margin — the difference between the retail price paid by the customer and the transfer cost owed to the supplier
  • Retailer vs dropshipper reporting — analytics can distinguish between direct retail revenue and revenue routed through reseller channels
  • Reconciliation workflows — track outstanding payables across supplier orders to manage payment obligations
  • Transfer cost reporting — review transfer costs per product and country to monitor supplier pricing and margins

For full dropshipping and supplier order workflows, see the Dropshipping & Shared Products guide.

Inventory visibility

Inventory tracking provides visibility into:

  • Available stock
  • Low inventory products
  • Reserved inventory
  • Out-of-stock products

Review inventory regularly to avoid fulfillment interruptions.

Operational alerts

Operational alerts help merchants identify issues that may require attention.

Examples may include:

Failed payments

Delayed fulfillment

Low inventory

Payout issues

Fraud or risk alerts

Best practices

Review the dashboard daily

Daily monitoring helps identify operational issues before they impact customers.

Monitor failed payments

Unexpected payment failures may indicate customer friction or payment configuration issues.

Watch inventory levels closely

Low inventory can disrupt fulfillment and customer satisfaction.

Use trends to improve operations

Revenue, order, and customer trends can help merchants optimize products, promotions, and fulfillment workflows.

Related videos

Watch the dashboard and operational walkthrough videos for a visual explanation of dashboard workflows.

View Video Library

Related pages

Need help?

Email [email protected] with your merchant name, store or order reference, screenshots or error messages, and a short description of the issue.