Warehouse Transfers

Move stock between your warehouses as a reviewable, auditable document.

Find it at Inventory → Warehouse transfers.

Before transfers, moving stock meant editing one warehouse down and another up and hoping you remembered why. A transfer is a document: it records what moved, who moved it, when, and what the quantities were on both sides.

How a transfer works

Pick source and destination

Two of your own warehouses. You cannot transfer to another organisation.

Add your lines

Product, variation and country, with the quantity available at the source shown as you go.

Review the diff

Before anything moves you see exactly what changes on both sides.

Confirm — dispatch

Stock leaves the source warehouse and is in transit.

Receive

Stock lands at the destination. In full, partially, or with a recorded loss.

The review step

Nothing moves until you confirm. The review screen shows the transfer as a diff — what each warehouse holds now, and what it will hold afterwards:

Blue T-shirt · size M
  Barcelona · ES    − 8    42 → 34
  Madrid    · ES    + 8    10 → 18

Lines with a problem — a country the destination does not stock, more units than the source holds — are marked and cannot be confirmed until you fix them.

If stock changes while you are on the review screen — a customer buys one of the units — the confirm is rejected and you are shown a fresh diff. The numbers you agree to are the numbers that get applied.

Move now

For stock moving between shelves rather than between sites, Move now does the dispatch and the receipt in one step. It still shows you the same review diff first.

Partial receipts and losses

You do not have to receive everything at once. Receive what arrived; the rest stays in transit until you receive it or close the transfer. If units never arrive, record them as lost when you close it — they left the source and are accounted for.

Cancelling a dispatched transfer returns everything not yet received to the source warehouse.

Four things worth knowing

Stock in transit cannot be sold

Between dispatch and receipt the units belong to neither warehouse, so they are not offered to customers. This is deliberate — you cannot sell what is on a van. The transfers list shows an In transit column so you can see where it went.

Low-stock alerts can fire after a transfer

Moving stock out of a warehouse can take it under its low-stock threshold, and the alert will fire as normal. That is working correctly, not a fault.

Transfers change which warehouse future orders draw from

Orders are allocated from the fullest warehouse first. Moving stock changes which warehouse that is, so new orders may start being fulfilled from somewhere different.

A refund after a transfer restocks the original warehouse

If an order is cancelled or refunded, its units return to the warehouse they physically left from — not to wherever you have since moved stock. The allocation records where the units were taken from, and a transfer does not rewrite history.

Who can transfer

Organisation owners and admins can create, dispatch, receive and cancel transfers. Other team members need the permission granted to their role. You can only transfer between warehouses you can see.

Warehouses — creating warehouses, countries and stock
Order Lifecycle — how stock is allocated and returned