Translations
Show your shop in your customer's own language. Type the translations yourself, or let the AI do the whole catalogue in one press.
In plain words
Your shop is a lot of little pieces of text: the buttons in the bot, your help pages, your product names, your category names, the message that says the parcel shipped.
This page is a big grid. Down the side: every piece of text. Across the top: one column per language. Fill a box and that customer sees your words in their language. Leave a box empty and they see the English — nothing ever breaks.
Where to find it
In the dashboard menu, open Translations.
Your languages come from your countries
You do not pick languages here. Trapyfy works them out from the countries your store sells to: sell to Germany and a de column appears; sell to Spain and you get es. Add a country to your store and its language shows up as a new column.
| Country you sell to | Column you get |
|---|---|
| United Kingdom | en-GB (default, and the fallback) |
| Germany | de |
| Spain | es |
| Czech Republic | cs |
| Malta | mt |
English (en-GB) is always the fallback. A missing translation is never an error — the customer simply sees the English text until you fill it in, so you can translate a bit at a time.
The five tabs
Bot strings
The buttons and system messages the bot itself shows.
For example: How does it work?, User Guide, Coupons, Support, Your cart is empty, Could not place order
Sections
The content pages you built under Sections, their headings, and your coupon names and descriptions.
For example: Intro, Help, FAQs
Products
Your own product titles and descriptions.
For example: Blue Ceramic Mug → Blaue Keramiktasse
Categories
Your category names.
For example: Drinks → Getränke
Notifications
The notification templates sent to customers.
For example: Order confirmed, Your parcel is on its way
Your products, categories and notification templates are not duplicated per country. The record itself stays in English, and the translation you store here is swapped in when that customer is served.
Translating by hand
- Pick the tab the text lives in.
- Find the row. Use the search box — the grids are long.
- Click the pencil in the column for the language you want.
- Type the translation and save. That is one box done.
Turn on the only missing filter to hide everything that is already translated, so what is left on screen is exactly what still needs you.
Translate with AI
Typing a few hundred boxes by hand is a weekend you will not get back. The Translate with AI button at the top of each tab fills in every empty box on that tab, in every one of your languages, for the whole catalogue — not just the rows currently on screen.
What happens when you press it
- A window opens and counts the work: how many boxes are missing and what it will cost in credits. Nothing has been charged yet — this is a quote.
- You press Translate. The price is on the button, so you always see it before you agree to it.
- It starts working and shows progress — Translating 120/340. The work happens on Trapyfy's servers, in batches.
- When it finishes you get a message saying how many boxes were written and how many credits it used.
You can walk away. Close the window, go to another page, shut the tab, reload — the run keeps going on the server and the progress is waiting for you when you come back. If something interrupts it, Trapyfy picks it back up by itself. Pressing the button again while a run is going simply joins that run; it never starts a second one.
What it costs
1 credit per 20 boxes. A box — the dashboard calls it a cell — is one piece of text in one language. One product title in five languages is five boxes.
You are charged for the boxes actually filled, so fixing three forgotten buttons costs almost nothing while a whole catalogue costs what a whole catalogue costs. 1 credit is about $0.10 — see What AI Does For You for credits and top-ups.
The "Re-translate everything" tick box
Normally the AI only touches empty boxes. Tick this and it redoes all of them — useful after you rewrite your English copy.
It also overwrites translations you or your team typed by hand. The price updates the moment you tick it, because the job just got bigger.
What the AI is told to protect
- Placeholders stay exactly as they are. Things like
{order_id}are where real values get slotted in. A translated or renamed placeholder would break the message, so they are copied verbatim. - Emoji stay. Your 🎉 is still there in German.
- Length is respected. Most short strings are Telegram buttons, and a long translation does not fit on a button.
- HTML is left alone. Tags, attributes and links are untouched; only the words between them change.
- Product titles are translated like a shop names things, not word for word, and kept short enough to read in a list.
- en-GB and en-US are spelling, not translation — the same text in that region's spelling.
- Your text is data, never an instruction. If a product description contains something that looks like a command, it is translated, not obeyed.
The limits, honestly
- A very long entry — think a 4,000-character description — is skipped rather than cut in half. Those are left for a human, and they stay visible as missing.
- Rows with no English text cannot be translated: there is nothing to translate from. Write the English first.
- Hidden entries are skipped.
- A big catalogue takes a few minutes. It works in batches of up to 200 boxes at a time.
- It is a good first draft, not a sworn translator. Read the boxes that matter most — your top sellers, your checkout and your refund policy.
If it stops
| Message | What to do |
|---|---|
| Everything is already translated | Nothing is missing on this tab. Tick Re-translate everything if you meant to redo it. |
| Not enough AI credits | Top up — only the account owner can. The message tells you how many you have and how many the job needs. |
| Daily AI credit limit reached | Your account has a daily spending ceiling. Try again tomorrow, or raise the ceiling. |
| Translation stopped after N cells | The boxes already written are kept and you were only charged for those. Press the button again to carry on from where it stopped. |
A sensible order to do this in
- Finish your English text first. Translating copy you are about to rewrite pays twice.
- Add the countries you sell to, so the right language columns exist.
- Run Translate with AI on Bot strings. It is small, cheap, and the most visible text in your shop.
- Run it on Notifications — these messages go to customers, so they are worth getting right early.
- Run it on Categories, then Products. Products are usually the biggest and most expensive tab.
- Run it on Sections, then read your Help and FAQ pages in each language.
- Open your bot in each language and click through it like a customer.
Check the price on the confirm button before a big run, especially on the Products tab with several languages. Hundreds of products times five languages is thousands of boxes.
Related pages
Need help?
Email [email protected] with your merchant name, the language and the text involved, a screenshot, and a short description of the problem.